Frigolitslalom Privacy Policy

Last updated: 31 October 2026

This policy explains how Frigolitslalom, provided by gostworks / Fotograf Goran Strand AB, handles information. It covers the original iOS app and version 2.0 for iOS and Android. Features vary by version; Google sign-in, Cup Mode and in-app purchases described below apply where available.

1. Accounts and information we process

You can play Classic without signing in with Apple or Google. Version 2.0 does not automatically create an account for guest play. Earlier iOS versions may create an anonymous technical account for online services. Guest requests for online leaderboards still generate technical connection logs. When you choose to sign in, our authentication service receives a provider identifier and the information Apple or Google makes available, such as an email address, name and profile image reference. If you use Apple’s Hide My Email, this may be a relay address. We do not receive your Apple or Google password. Dedicated store-review accounts use email and password authentication through Supabase.

Your player profile contains your chosen player name and country. We also store account identifiers, submitted race times and course identifiers, leaderboard entries, Cup participation, results and statistics. Your selected country supplies your flag; it is not precise location tracking.

2. Why we use this information

We use account and gameplay information to sign you in, maintain your profile, sync eligible results, provide shared leaderboards, run weekly cups and season standings, and protect fair play. We use purchase information to verify and restore Cup Mode access, handle store status changes and prevent the same purchase from being assigned to multiple player accounts.

Your player name, country flag, race results, placements and competition statistics can appear publicly in leaderboards and Cup statistics. Your sign-in email address is not displayed there. Choose a player name you are comfortable making public.

3. Purchases

Apple or Google processes payments. We do not receive or store your payment card details. Our server processes store transaction or purchase identifiers, product identifiers, purchase status and verification information, linked to your player account. The store also processes information under its own privacy policy.

4. Information on your device

The app stores settings, local records, sign-in session information, cached online results, pending submissions and active Cup progress on your device. Cup progress is stored locally until the final result is submitted. Uninstalling the app or clearing its data can permanently remove unsynced progress; signing in on another device does not restore an unfinished Cup.

Motion sensor input is used on the device to steer the ball. The app does not upload a recording of your motion sensor readings for advertising or analytics.

5. Earlier iOS replay features

Earlier iOS versions may save local replay files and ask for permission to export a replay video to Photos. That permission is used to save the video you choose to export, not to collect or analyse the rest of your photo library. You can play without granting it. Version 2.0 does not offer this replay-export feature.

6. Service providers and security

We use Supabase for authentication, database storage and server functions; Apple for Sign in with Apple and App Store purchases; and Google for Google sign-in and Google Play purchases. Our service infrastructure processes connection and diagnostic logs, including IP addresses, request times and status, user-agent information, and account or session identifiers where available. These logs may include approximate city, region and country inferred from the IP address. We use this information to operate, troubleshoot and secure the service, not for advertising. The app does not request GPS location. Data sent to our online services is encrypted in transit using HTTPS.

Provider processing may take place outside your country. Providers’ applicable data-protection arrangements govern those transfers. We do not sell your personal information, use third-party advertising SDKs, or use your information for targeted advertising or cross-app tracking.

7. Retention and account deletion

We retain your account, profile and submitted gameplay data while your account is active. You can delete your account in the app through Menu → Account → Manage Account → Delete Account, or request deletion without the app using our account deletion page.

Deletion removes your sign-in account, player profile, online records and associated Cup participation and results from the active service. Minimal purchase-ownership and transaction-status records may remain to prevent purchase reuse and handle disputes or refunds. These records use opaque account identifiers and purchase identifiers or hashes rather than your player name or email address. They currently have no automatic expiry. Deleting a player account does not delete the store’s own transaction history, issue a refund, or guarantee that its purchase can be transferred to a new player account.

Operational logs, backups and correspondence may remain for the applicable service retention period or as required for security, legal obligations and resolving requests. Deleting the app alone does not delete your cloud account. Local files and exported videos must be removed separately from your devices.

8. Your choices and rights

You can edit your player name and country, link supported sign-in methods, sign out, or request account deletion. Depending on applicable law, you may also request access, correction, a copy of your data, restriction or objection to processing. We process data needed to provide the features you request and to maintain the security and integrity of the service. Contact us if you want to exercise your rights or raise a concern. You may also complain to your local data-protection authority.

9. Children’s privacy

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information that should not be held, contact us so we can investigate and remove it where appropriate.

10. Contact and changes

The Support button opens our Discord support channel in an external app or browser. Discord processes information under its own privacy policy. Information you choose to post in the channel may be visible to other members. Do not post private account or payment information there.

For privacy questions or requests, contact goran.strand@gmail.com. Do not send passwords or payment card details. We may need to verify account ownership before acting on a request.

We will update this page when our practices change and show the revision date above.